(052) 370 2708

Terms & Conditions

Last Updated: 09 June 2026

Welcome to PrimeFix Technical Services LLC. By accessing and using this website, requesting a service, contacting us by phone, WhatsApp, email, or submitting a service request, you agree to the following Terms & Conditions.

1. Company Information

PrimeFix Technical Services LLC
Jumeirah 1, Dubai, United Arab Emirates
Phone: +971 52 370 2708
Website: applianceservicecenter.shop

2. Services

PrimeFix Technical Services LLC provides appliance repair, maintenance, installation, inspection, and related technical services for residential and commercial customers in the United Arab Emirates.

Service availability may vary depending on location, technician availability, spare parts availability, and operational requirements.

3. Service Requests

By booking a service, the customer agrees to provide accurate information regarding:

  • Name and contact details
  • Service address
  • Appliance model and issue description
  • Access to the appliance during the scheduled appointment

Failure to provide accurate information may result in delays or additional charges.

4. Quotations and Pricing

Any quotation provided by phone, WhatsApp, email, or website inquiry is an estimate based on the information available at the time.

Final pricing may vary after physical inspection of the appliance by a technician.

Additional repairs, spare parts, or services not included in the initial estimate may incur additional charges.

5. Payments

Payment is due upon completion of the service unless otherwise agreed in writing.

We may accept cash, bank transfer, card payment, or other approved payment methods.

Failure to make payment may result in suspension of future services and legal recovery actions where applicable.

6. Warranty

Warranty coverage applies only to services and parts specifically stated on the invoice or service receipt.

Warranty does not cover:

  • Customer misuse or negligence
  • Power fluctuations
  • Water damage
  • Physical damage
  • Unauthorized repairs by third parties
  • Normal wear and tear
  • Issues unrelated to the original repair

Warranty claims must be supported by the original invoice.

7. Customer Responsibilities

Customers must:

  • Provide safe access to the appliance
  • Ensure electricity, water, and other required utilities are available when necessary
  • Remove valuable or fragile items from the work area
  • Inform technicians of any known hazards

8. Limitation of Liability

PrimeFix Technical Services LLC shall not be liable for:

  • Indirect or consequential damages
  • Loss of business or income
  • Delays caused by factors beyond our control
  • Manufacturer defects discovered during repair
  • Damage resulting from pre-existing conditions of the appliance

Our liability shall be limited to the amount paid for the service provided.

9. Appointment Scheduling and Cancellation

Customers may request appointment changes or cancellations by contacting us before the scheduled service time.

Missed appointments or repeated cancellations may be subject to service call charges.

10. Spare Parts

Where replacement parts are required:

  • Availability depends on suppliers and market conditions.
  • Delivery times may vary.
  • Equivalent compatible parts may be used when appropriate and approved by the customer.

11. Intellectual Property

All website content, including text, images, logos, graphics, and design elements, is the property of PrimeFix Technical Services LLC unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

12. Third-Party Trademarks

PrimeFix Technical Services LLC is an independent appliance repair and maintenance company.

Unless expressly stated otherwise, we are not owned, authorized, endorsed, sponsored, or affiliated with any appliance manufacturer or trademark owner.

All product names, brand names, logos, and trademarks appearing on this website remain the property of their respective owners and are used solely for identification and informational purposes.

13. Website Use

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to website systems
  • Submit false or misleading information
  • Interfere with website functionality

14. Privacy

Use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

15. Changes to Terms

PrimeFix Technical Services LLC reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Dubai, UAE.

17. Contact Information

PrimeFix Technical Services LLC
Jumeirah 1, Dubai, United Arab Emirates

Phone: +971 52 370 2708
Website: applianceservicecenter.shop